An emergency call for help is a rare occasion, but one desperate family may have to wait for months for their funds to be restored.
Zoho Assist’s Emergency Assistance Centre is providing assistance to the families of three people who have died in the past year.
It’s a tough call to make, but a mother and her four children were in the process of losing their home, and needed emergency help to help pay for the move.
“We’re in the middle of our divorce, and we don’t have a car and the house is a wreck, so we need to get our money back,” said the mother.
Her three children, ages 14, 10, and five, are all in the care of a local women’s group, and have been unable to afford a house.
The women’s organisation has been assisting the families since July last year, and is offering to assist them with their payments until their last month of payments.
They need $500,000 for the two homes they’ve bought, and $50,000 each for the four properties they’ve moved in to.
While it may be a difficult time for them, the woman said they’re happy to have the assistance.
She said it’s important to keep an open mind and to ask what’s best for the families.
People who are financially strapped are more likely to be concerned about their financial future.